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Privacy Policy

Your privacy is as important to us as your web design. This policy explains how SharpWebs collects, uses, and protects your data. We aren’t in the business of selling information; we’re in the business of building your brand. We keep our data practices as transparent as our pricing.

1. Data We Collect

We only collect information that is necessary to build your site and manage your subscription:

Identity Data: Name and business name.

Contact Data: Email address and phone number.

Financial Data: Payment details (processed securely via [Stripe/PayPal]—we never store your full card details on our servers).

Technical Data: IP addresses and cookies to improve your experience on our site.

2. How We Use Your Data

Your data is used strictly to:

  • Create and manage your SharpWebs account.
  • Communicate with you regarding your website build and updates.
  • Built and update your website.
  • Process your monthly subscription payments.
  • Comply with UK legal and tax obligations.

3. Data Retention

We only keep your information for as long as you are a client. If you cancel your subscription, we retain necessary records for tax purposes (usually 6 years) and then securely delete your personal data.

4. Your Rights

Under UK GDPR, you have the right to:

  • Request a copy of the data we hold about you.
  • Ask us to delete your data (the “Right to be Forgotten”).
  • Withdraw consent for marketing emails at any time.

5. Third Party Sharing

We never sell your data. We only share information with essential service providers who help us run your site (e.g., our hosting partners and payment processors).

We may use third-party services located outside the UK (such as payment processors). We ensure these partners provide an equivalent level of protection for your data as required by UK GDPR.

6. Data Breaches

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we are committed to:

  • Notification: Notifying you without undue delay (and within 72 hours where possible).
  • Action: Investigating the cause and taking immediate steps to secure our systems.
  • Reporting: Reporting the breach to the Information Commissioner’s Office (ICO) in accordance with UK law.

7. Cookie Policy

We use “cookies” to remember your login sessions and analyze site traffic. You can manage your cookie preferences through your browser settings, though some site features may not function correctly without them.

Privacy Policy Updates

SharpWebs reserves the right to update this privacy policy at anytime.

Last Update: 18/01/2026

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